**LOVEAI Service Terms**

 

These LOVEAI Service Terms (hereinafter referred to as the "**Terms**") set forth the terms and conditions for the use of all and any products and services (collectively, "Services") provided by LOVEAI Corporation ("**LOVEAI**") to users of its services (referred to as "**User(s)**" depending on context).

 

**1. Definitions**

 

The following words and terms used in these Terms shall have the meanings set forth below.

 

1.1. "**Content**" means information such as text, audio, music, images, videos, software, programs, computer code, and other information.

 

1.2. "**Object Content**" means content that can be accessed through the Services.

 

1.3. "**Submitted Content**" means content that users submit, transmit, or upload on or to the Services.

 

1.4. "" means prepaid payment instruments, etc., that users can exchange within the Services for fee-based content and services provided by LOVEAI.

 

1.5. "**Separate Terms**" means terms and conditions concerning Services that are separate from these Terms and are posted or uploaded by LOVEAI under names such as "Terms," "Guidelines," "Policies," etc.

 

1.6. "**You**" and "**Your**" refer to you as a user of the Services.

 

**2. Consent to These Terms**

 

2.1. All Users shall use the Services in accordance with these Terms. Users may not use the Services unless they consent to these Terms.

 

2.2. Minor Users may only use the Services after obtaining prior consent from their parents or legal guardians.

 

2.3. If you use the Services on behalf of a company or other entity, "You" includes both you and that entity, and you represent and warrant that (a) you are an authorized representative of that entity with the authority to bind that entity to these Terms, and (b) you agree to these Terms on behalf of that entity.

 

2.4. These Terms include an arbitration clause and a class action waiver clause. By consenting to these Terms, you agree (a) to resolve all disputes between us through binding individual arbitration, which means you waive any right to have those disputes decided by a judge or jury, and (b) to waive your right to participate in class actions, class arbitrations, or representative actions. You have the right to opt out of arbitration as explained below.

 

2.5. If there are Separate Terms applicable to the Services, Users shall also comply with those Separate Terms as well as these Terms when using the Services.

 

**3. Modification of These Terms**

 

To the extent of the purposes of the Services, LOVEAI may modify these Terms in accordance with relevant laws and regulations when modification becomes necessary. In such cases, LOVEAI will announce the contents of the modified Terms and the effective date of the modification by posting them on the Services or on the LOVEAI website, or by notifying Users in a manner specified by LOVEAI.

 

The modified Terms shall be effective from their effective date.

 

**4. Account**

 

4.1. When using the Services, Users may need to set up an account by registering certain information. Users must register true, accurate, and complete information, and must revise such information to keep it current at all times. Registration data and certain other information about you are governed by our Privacy Policy. If you are under 16 years of age, you are not entitled to register to use the Services.

 

4.2. If Users register any authentication information when using the Services, they must be responsible for carefully handling such information to ensure it is not used illegally. When the Services are used using a User's registered authentication information, LOVEAI will assume that such action is performed by the User who registered that authentication information.

 

4.3. Any User who has registered for the Services may delete their account and cancel the Services at any time.

 

4.4. LOVEAI reserves the right to delete any account that has been inactive for a continuous period of one year or more since the last activation without prior notice to the relevant User.

 

4.5. When a User's account is deleted for any reason, all of that User's rights to use the Services terminate. Please note that even if a User accidentally deletes their own account, it cannot be restored.

 

4.6. Each account in the Services is for the exclusive use of and belongs only to the User of that account. Users may not transfer, lease, or otherwise dispose of their right to use the Services to any third party, nor may any third party succeed to or inherit it.

 

**5. Privacy**

 

5.1. LOVEAI places the highest priority on the privacy of its Users.

 

5.2. LOVEAI will properly handle Users' privacy information and personal information in accordance with the LOVEAI Privacy Policy.

 

5.3. LOVEAI commits to doing its utmost to pay attention to its security measures to ensure that any and all information collected from Users is managed securely.

 

**6. Provision of Services**

 

6.1. Users shall, at their own responsibility and expense, provide computers, mobile phones, smartphones, and other communication devices, operating systems, communication methods, electricity, etc., necessary to use the Services.

 

6.2. LOVEAI reserves the right to restrict Users' access to all or part of the Services based on conditions LOVEAI deems necessary (such as the User's age and identity, current registration status, etc.).

 

6.3. You acknowledge that LOVEAI may establish general practices and restrictions regarding the use of the Services, including, without limitation, the maximum period of time that data or other content is retained by the Services and the maximum storage space allocated for you on LOVEAI's servers. You agree that LOVEAI shall not be liable for the deletion or failure to store any data or other content maintained or uploaded on the Services. You further acknowledge that LOVEAI reserves the right to change these general practices and restrictions at its sole discretion at any time, with or without notice.

 

6.4. LOVEAI may stop providing all or part of the Services without prior notice to Users when any of the following occurs:

 

(1) When conducting system maintenance or repairs;

 

(2) When Services cannot be provided due to force majeure (such as accidents (fires, power outages, etc.), natural disasters, wars, riots, labor disputes);

 

(3) When system failures occur or system load becomes excessive;

 

(4) When ensuring the safety of Users or third parties, or in emergencies for the public welfare; or

 

(5) When LOVEAI reasonably deems it necessary, in addition to cases described in (1) through (4) above.

 

**7. Advertisements**

 

LOVEAI reserves the right to post advertisements by LOVEAI or third parties on the Services.

 

**8. Third-Party Websites and Services**

 

The Services may provide or third parties may provide links or other access to other sites and resources on the Internet or to third-party applications. LOVEAI has no control over such sites, resources, or applications, and LOVEAI is not responsible for and does not endorse them. You further acknowledge and agree that LOVEAI shall not be responsible, directly or indirectly, for any damage or loss caused or allegedly caused by the use of or reliance on any content, events, goods, or services available on or through any such sites, resources, or applications. Any transactions you conduct with third parties you discover when using the Services are conducted between you and the third party, and you agree that LOVEAI shall not be liable for any loss or claim you may make against such third parties.

 

**9. Content**

 

9.1. LOVEAI grants Users a non-transferable, non-sublicensable, non-exclusive license to use Object Content provided by LOVEAI solely for the purpose of using the Services.

 

9.2. When using Object Content subject to usage conditions (such as additional fees and usage periods, etc.), Users shall comply with the applicable conditions. Even if words such as "purchase" or "sale" appear on the Services screen, LOVEAI shall remain the owner of all intellectual property rights and all other rights in the Object Content provided to Users, and such rights will not be transferred to Users. Users obtain only the usage rights stipulated above.

 

9.3. Users may not use Object Content beyond its intended scope of use within the Services (including, but not limited to, acts of copying, transmitting, reproducing, and modifying).

 

9.4. If Users wish to back up all or part of their Submitted Content, they must do so themselves. LOVEAI is under no obligation to back up any Submitted Content.

 

9.5. The Services may contain multiple functions where Users can edit content (post, correct, delete, etc.). In such cases, Users who post their Submitted Content shall grant other Users the right to edit that Submitted Content.

 

9.6. Users shall retain their rights in their Submitted Content, and LOVEAI shall not acquire any such rights; however, among Submitted Content, for those made publicly available to other Users (i.e., not only to the User's "friends"), the User who posts such Submitted Content shall be deemed to have granted LOVEAI a worldwide, perpetual, royalty-free license (including the right to modify (such as abbreviate) such content to the extent LOVEAI deems necessary and appropriate, and the right to sublicense such usage rights to other third parties cooperating with LOVEAI) to use such content for the Services and/or promotional purposes.

 

9.7. Users may not exercise their moral rights, such as authors' moral rights, with respect to LOVEAI's or third parties' use of Submitted Content in accordance with Sections 9.5 and 9.6 above.

 

9.8. When LOVEAI deems it necessary to confirm compliance with relevant laws and regulations or these Terms, etc., LOVEAI may check and confirm the contents of Users' Submitted Content to the extent permitted by laws and regulations; however, LOVEAI is under no obligation to conduct such confirmation.

 

9.9. If LOVEAI believes that Users violate or may violate any applicable laws and regulations or the provisions of these Terms, etc., in relation to their Submitted Content, or when otherwise reasonably necessary for LOVEAI's business, LOVEAI reserves the right to block such Users from using the Services in certain ways, such as deleting Submitted Content, without prior notice to the Users.

 

**10.**

 

10.1. will be provided to Users through methods designated by LOVEAI, such as purchase within the Services, special offers, etc. The purchase units for granting , payment methods, and any other terms and conditions will be determined by LOVEAI and indicated in the Services or on the LOVEAI website.

 

10.2. Except for services and content designated by LOVEAI, may not be exchanged or used for cash, property, or other economic benefits. The number of  required to receive services or content, and other terms for exchanging , will be determined by LOVEAI and indicated in the Services or on the LOVEAI website.

 

10.3. can only be used by the account that obtained them. Furthermore, even if the name is the same, provided on devices with different operating systems may not be carried over or combined due to different types of .

 

10.4. will not be refunded for any reason; however, this does not apply if required by applicable laws and regulations. In such cases, LOVEAI will determine the refund procedure in accordance with relevant laws and regulations, and such information will be provided on the LOVEAI website, etc.

 

**11. Provision of Subscription Services**

 

11.1. Users may receive Services after paying a fee or under terms and conditions specified by LOVEAI, where Users pay a certain amount of consideration to use certain Object Content designated by LOVEAI for a specified period. Users shall comply with these Terms, the fees for subscription services, their payment methods, and other terms and conditions of use posted in the Services or on the LOVEAI website.

 

11.2. Users may cancel subscription services at any time; however, even if Users cancel before the scheduled usage period, they may not change the usage period or cancel the purchase of subscription services. In such cases, paid fees will not be refunded and no prorated refunds will be made. However, this does not apply if otherwise required by law or regulation.

 

11.3. If Users do not complete cancellation procedures by the specified date and time, the usage period for the subscription service may be automatically renewed according to terms specified by LOVEAI even after the User's subscription service usage period ends.

 

**12. Prohibited Matters**

 

You are solely responsible for all content you upload, post, publish, or display (hereinafter "**upload**") or transmit through the Services via email or other means. Your use of the Services may also be subject to the license and usage restrictions specified in the CreativeML Open RAIL-M License. The following are examples of content and/or uses that LOVEAI deems illegal or prohibited. LOVEAI reserves the right to investigate and take appropriate legal action against anyone (as determined by LOVEAI in its sole discretion) who violates this provision, including, without limitation, removing the offending content from the application or Services, suspending or terminating the account of the offender, and reporting to the applicable law enforcement authorities.

 

LOVEAI prohibits Users from engaging in any of the following acts when using the Services:

 

12.1. Acts that violate legally binding laws and regulations, court judgments, decisions or orders, or administrative measures;

 

12.2. Acts that may violate public order, morality, or customs;

 

12.3. Using the Services to create malicious or abusive content (as determined by LOVEAI in its sole discretion) or any content that violates LOVEAI's policies; or using the Services (or any part thereof or any technology contained therein) in any way that infringes upon, misappropriates, or otherwise violates any person's intellectual property or other rights (such as copyright, trademark, and patent rights, rights of reputation, privacy rights, and all other rights granted by law or contract with LOVEAI and/or third parties) or violates any applicable law;

 

12.4. Uploading or transmitting any content that: (a) infringes upon any intellectual property or other ownership rights of any party; (b) you have no right to upload under any law or contractual or other relationship; (c) contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; (d) creates or poses privacy or security risks to any person; (e) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, "spam," "chain letters," "pyramid schemes," "contests," "sweepstakes," or any other form of solicitation; (f) is illegal, harmful, threatening, abusive, harassing, infringing, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another's privacy, hateful based on race, ethnicity, or otherwise, or otherwise objectionable; or (g) is deemed objectionable by LOVEAI in its sole judgment or restricts or inhibits any other person from using or enjoying the application or Services, or may expose LOVEAI or its Users to any harm or liability of any kind;

 

12.5. Acts that misrepresent LOVEAI and/or third parties or intentionally disseminate false information. Impersonating any person or entity, or otherwise misrepresenting your affiliation with any person or entity;

 

12.6. Sending the same or similar messages to a large number of unspecified Users (except as approved by LOVEAI), arbitrarily adding other Users as friends or joining group chats, or any other acts that LOVEAI deems to constitute spam. Soliciting personal information from anyone under the age of 18;

 

12.7. Exchanging the right to use the Services or content for cash, property, or other economic benefits, except using methods specified by LOVEAI;

 

12.8. Using the Services for sales, marketing, advertising, solicitation, or other commercial purposes (except as approved by LOVEAI); using the Services for sexual or obscene purposes; using the Services for the purpose of meeting or making sexual contact with unknown third parties; using the Services for the purpose of harassing or defaming other Users; renting, lending, selling, or sublicensing any part of the Services; or using the Services in ways other than their intended purposes;

 

12.9. Acts that benefit antisocial forces or involve cooperation with antisocial forces. Promoting or encouraging any criminal activity or enterprise, or providing instructional information about illegal activities;

 

12.10. Acts related to religious activities or soliciting membership in specific religious groups;

 

12.11. Unauthorized or improper collection, disclosure, or provision of any other person's personal information, registration information, usage history, etc.;

 

12.12. Acts that interfere with the Services' servers and/or network systems; acts that fraudulently manipulate the Services through bots, cheat tools, or other technical means; acts that intentionally exploit defects in the Services; making unreasonable inquiries and/or improper claims (such as repeatedly asking the same question beyond what is necessary) and other acts that interfere with or obstruct LOVEAI's operation of the Services or other Users' use of the Services;

 

12.13. Decoding the source code of the Services for unreasonable purposes or in unfair ways, such as through reverse engineering, disassembly, etc.;

 

12.14. Acts that aid or encourage any of the acts described in Sections 12.1 through 12.13 above; and

 

12.15. Other acts that LOVEAI reasonably deems inappropriate, in addition to those described in Sections 12.1 through 12.14.

 

**13. User Responsibilities**

 

13.1. Users shall use the Services at their own risk and responsibility. You are responsible for keeping your password and account (if any) confidential and are fully responsible for any and all activities that occur under your password or account. You agree to (a) immediately notify LOVEAI of any unauthorized use of your password or account or any other security breach, and (b) ensure that you log out from your account at the end of each access to the Services. LOVEAI shall not be liable for any loss or damage arising from your failure to comply with this provision.

 

13.2. LOVEAI may, without prior notice to the User, suspend the User's use of all or part of the Services, suspend or delete the account, cancel any agreement (including, without limitation, any agreement based on these Terms, hereinafter the same) between the User and LOVEAI regarding the Services, or take any other measures that LOVEAI reasonably deems necessary and appropriate, if the User falls under or may fall under any of the following:

 

(1) The User violates applicable laws and regulations, these Terms, or any Separate Terms;

 

(2) The User is a member of or related to an antisocial force;

 

(3) The User damages LOVEAI's credibility by disseminating false information, using fraudulent means, or force or other illegal means;

 

(4) The User is subject to seizure, provisional seizure, or auction; bankruptcy, civil rehabilitation, or similar proceedings are initiated; or LOVEAI otherwise reasonably determines that the User's credibility is uncertain; or

 

(5) The trust relationship with the User is lost for reasons other than those described in (1) through (4) above, or LOVEAI otherwise reasonably deems it inappropriate to provide Services to the User.

 

**14. No Warranty**

 

LOVEAI makes no express or implied warranties regarding the Services (including Object Content), including, without limitation, warranties of non-defectiveness (including, without limitation, security failures, errors, or program bugs, or rights infringements) or security, reliability, accuracy, completeness, effectiveness, and fitness for a particular purpose. LOVEAI is under no obligation to provide Services to Users after eliminating such defects.

 

**15. Avoiding Excessive Reliance and Addiction**

 

LOVEAI acknowledges that you may spend a lot of time interacting with our AI services because you enjoy them. However, LOVEAI hereby reminds you to avoid excessive reliance on or immersion in fictional scenarios generated through interaction with AI. We recommend that you carefully evaluate your ability to respond appropriately to AI-generated content and maintain awareness of your own decision-making autonomy when choosing whether to continue such interactions.

 

You expressly acknowledge and agree that AI interaction content is purely fictional and for entertainment purposes only. To the maximum extent permitted by Applicable Law, LOVEAI and its related parties shall not be liable for any special damages (including, without limitation, damages arising from a User's unique physical or mental condition, self-harm, or suicide), incidental damages, indirect damages, or consequential damages (such as loss of information, personal injury, privacy violations, damages caused by negligence, or irreversible consequences caused by addiction or excessive immersion). Furthermore, LOVEAI assumes no responsibility for any damage warranties or compensation.

 

**16. Limitation of LOVEAI's Liability**

 

You expressly understand and agree that LOVEAI shall not be liable for any indirect, incidental, special, consequential, punitive damages, or damages for loss of profits, including, without limitation, damages for loss of goodwill, use, data, or other intangible losses (even if LOVEAI has been advised of the possibility of such damages), whether based on contract, tort, negligence, strict liability, or otherwise, arising from: (a) the use or inability to use the Services or any related information; (b) unauthorized access to or alteration of your transmissions or data; (c) statements or conduct of any third party (including Users) on the Services; or (d) any other matters related to the Services. In no event shall LOVEAI's total liability to you for all damages, losses, or causes of action exceed one hundred dollars (U.S. $100).

 

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Therefore, some of the above limitations may not apply to you. If you are dissatisfied with any portion of the website or these Terms of Use, your sole and exclusive remedy is to discontinue use of the Services.

 

**17. Intellectual Property Rights**

 

With respect to any content or other materials you upload to the Services or create using the Services (collectively, "**Content**"), you represent and warrant that you own all rights, title, and interest in such User Content, including, without limitation, all copyrights and publicity rights contained therein, or are otherwise permitted to use it for the relevant purposes, such as through a license or legal exception or limitation. By creating or uploading any User Content that you own or create using the Services, you retain all rights in it (to the extent you would otherwise hold such rights), and hereby grant and will grant LOVEAI a non-exclusive, worldwide, royalty-free, fully paid, transferable, sublicensable, perpetual, irrevocable license to reproduce, display, upload, perform, distribute, store, modify, and otherwise use your User Content for any LOVEAI-related purpose in any form, medium, or technology now known or later developed.

 

With respect to any automated AI character ("**Character**") you create or upload using the Services, you own the Character (and to the extent you create derivative works, you own all rights you would otherwise have in them) and any text, images, or videos ("**Generated Content**") directly or indirectly drawn from it, and grant LOVEAI and any LOVEAI User who draws Generated Content from your Character a non-exclusive, worldwide, royalty-free, fully paid, transferable, sublicensable, perpetual, irrevocable license to reproduce, display, upload, perform, distribute, store, modify, and otherwise use the Character you create and any related Generated Content for any purpose in any form, medium, or technology now known or later developed. With respect to Users who interact with a Character created or uploaded by another User or created or uploaded by LOVEAI, the User who draws Generated Content from the Character owns the rights in that Generated Content and grants LOVEAI and the creator of the applicable Character a non-exclusive, worldwide, royalty-free, fully paid, transferable, sublicensable, perpetual, irrevocable license to reproduce, display, upload, perform, distribute, store, modify, and otherwise use any Generated Content. For the avoidance of doubt, violations of LOVEAI's Acceptable Use Policy unrelated to intellectual property issues do not affect a User's intellectual property rights in any Character or its Generated Content.

 

You acknowledge and agree that the application or Services may contain content or functionality protected by copyright, patent, trademark, trade secret, or other proprietary rights and laws ("**Application Content**"). In the course of your use of the application or Services, you may not engage in or use any data mining, robots, scraping, or similar automatic data collection or extraction methods. If you are blocked by LOVEAI from accessing the application or Services (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (such as by masking your IP address or using a proxy IP address). Any use of the application or Services or website content not specifically authorized herein is strictly prohibited. Any rights not expressly granted herein are reserved by LOVEAI.

 

The LOVEAI name and logo are trademarks of LOVEAI (collectively, "**LOVEAI Trademarks**"). Other trademarks that appear through the application or Services may be trademarks of their respective owners, who may or may not endorse LOVEAI, or be affiliated or connected with LOVEAI. Nothing in these Terms or the application or Services shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any LOVEAI Trademark without our prior written permission in each instance. All goodwill generated from the use of LOVEAI Trademarks will accrue to our exclusive benefit.

 

In no event shall LOVEAI be liable in any way for any third party's content or materials (including Character bots created by third parties and any Generated Content from such Character bots), including, without limitation, for any errors or omissions in any content, or for any loss or damage of any kind arising from the use of any such content. You acknowledge that LOVEAI does not pre-screen content, but LOVEAI and its designees have the right (but not the obligation) to refuse or remove any content available through the application or Services at their sole discretion. Without limiting the foregoing, LOVEAI and its designees have the right to remove content that violates these Terms, our Acceptable Use Policy, or is deemed objectionable by LOVEAI in its sole judgment. You agree that you must evaluate and use any content at your own risk, including any reliance on the accuracy, completeness, or usefulness of such content.

 

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information you provide to LOVEAI regarding the application or Services ("**Submissions**") are non-confidential, and LOVEAI has the right to use and disseminate these Submissions for any purpose without limitation, without acknowledgment or compensation to you.

 

Without limiting the foregoing, you acknowledge and agree that LOVEAI may retain content and, if required by law or in good faith belief that such retention or disclosure is reasonably necessary, may also disclose content and/or metadata to: (a) comply with legal process, Applicable Law, or government requests; (b) enforce these Terms; (c) respond to claims that any content infringes third-party rights; or (d) protect the rights, property, or personal safety of LOVEAI, its Users, and the public. You understand that the technical processing and transmission of the application and Services, including your content, may involve (a) transmission over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

 

LOVEAI respects the intellectual property rights of others and requires that our Users do the same. LOVEAI will process and investigate notices of alleged infringement and will take appropriate action regarding any alleged or actual infringement under the Digital Millennium Copyright Act ("DMCA") and other applicable intellectual property laws.

 

Under the DMCA and other applicable laws, LOVEAI has adopted a policy, in appropriate circumstances and at LOVEAI's sole discretion, to terminate Users who are deemed to be repeat infringers. LOVEAI may also, at its sole discretion, limit access to the Services and/or terminate the registration of any User who infringes any intellectual property rights of others, regardless of repeat infringement.

 

**18. Refund Policy**

 

18.1 Refund Agreement Terms for Users Under 14 Scope: These terms apply only to users under 14 years of age. If a user requests a refund for a recharge, they must provide valid age proof documents, such as an ID card or household register, to confirm they meet the age requirements of this refund policy.

 

18.2 Refund Calculation Method

 

Once a refund application is accepted and the user is confirmed to meet the requirements, the refund amount will be calculated as follows. First, the amount actually used by the user after recharge will be deducted based on the user's consumption records on the platform. Second, 50% of the recharge amount will be deducted as a service fee to compensate for the operational costs incurred by the platform in providing services. Refund Amount = Recharge Amount - Used Amount - Recharge Amount × 50%.

 

18.3 Application Process

 

The user or their guardian must submit a refund application through the official channels designated by the platform (such as customer service email or a dedicated refund application page). When applying, in addition to providing age proof, the user must also provide relevant recharge vouchers, such as payment order screenshots, recharge time, recharge amount, and other detailed information for verification and processing. After receiving complete application materials, the platform will initiate the review process within 30 working days and keep the applicant updated on progress.

 

18.4 Special Notes

 

If a user maliciously exploits this refund policy, such as forging age proof or repeatedly submitting false refund applications, the platform reserves the right to refuse the refund request and pursue legal responsibility. Additionally, if the refund process is delayed or cannot proceed normally due to force majeure or other unforeseeable and unavoidable reasons, the platform will promptly notify the user and resume processing as soon as possible after the influencing factors are resolved.

 

**19. Indemnification and Release**

 

You agree to indemnify, defend, and hold harmless LOVEAI and its affiliates and their officers, employees, directors, and agents from and against any and all losses, damages, expenses (including reasonable attorneys' fees), rights, claims, lawsuits, and injuries (including death) arising from your use of the Services or any related information, any User Content, your applications to LOVEAI or their results, your breach of these Terms of Use, or your infringement of any rights of another party.

 

**20. Relationship Between These Terms and Laws and Regulations**

 

If any provision of these Terms violates any laws and regulations applicable to the agreement between the User and LOVEAI regarding the Services, such provision shall not apply to the agreement with the User to the extent of the violation; however, the remaining provisions of these Terms shall remain unaffected.

 

**21. Notices and Contact**

 

21.1. For notices from LOVEAI to Users regarding the Services, LOVEAI will use appropriate methods such as posting in appropriate locations within the Services or on the LOVEAI website.

 

21.2. For notices from Users to LOVEAI regarding the Services, Users shall use the customer inquiry form provided in the Services or other methods specified by LOVEAI.

 

**22. Governing Law and Jurisdiction**

 

Any conflicts arising between Users and LOVEAI in connection with or related to the Services shall be resolved by the Hong Kong District Court exercising exclusive jurisdiction as the court of first instance.